Pre-arrival stage
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Open surveyPilgrim care surveys
Share your feedback through organized surveys for every stage of the journey.
Pilgrim care
Your opinion helps us improve the experience
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1
Pilgrim journey stage surveys
Surveys linked to the pilgrim journey stages from pre-arrival to departure and overall impression.
5 surveys
Arrival stage
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Open surveyRituals performance stage
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Open surveyOverall impression
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Open surveyDeparture stage
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2
Enriching the guest experience
Additional surveys that help improve the guest experience and measure service needs.
6 surveys
Choosing the suitable location
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Open surveyWheelchair need for Jamarat movement
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Open surveyPilgrim departure survey – King Abdulaziz Airport
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Open surveyPreferences of pilgrims departing to their regions on day 12
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Open surveyAwareness of Nusuk app and satisfaction with its services
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Open surveyDomestic pilgrims expectations survey
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Open surveyPrivacy note
Survey links may open on Google Forms or Microsoft Forms according to the official link assigned by the administration.